Privacy Policy

Last updated: August 4, 2026

This Privacy Policy explains how MATSUOPRO / Mackay Hair Scissors collects, uses, and protects information submitted through mackayhairscissors.com. The website is intended for business buyers, distributors, salon groups, academies, grooming brands, and other professional purchasers interested in hairdressing shears, barber scissors, thinning shears, and pet grooming scissors.

Controller and Contact

For website privacy questions, the contact point for MATSUOPRO / Mackay Hair Scissors is info@mackayhairscissors.com. If you contact us about privacy, please include the email address or inquiry details needed to locate the relevant record.

Information We Collect

When you contact us or request a quote, we may collect the information you choose to provide, including your name, company name, email address, phone number, country or region, product requirements, steel grade, size range, logo or packaging requests, estimated order quantity, files, and message details.

We may also collect technical information automatically, such as IP address, browser type, device type, referring page, pages visited, approximate location, cookie identifiers, and form security logs. This information helps us operate the website, protect forms from misuse, and understand which product information is useful to visitors.

How We Use Information

We use collected information to respond to inquiries, prepare quotations, discuss OEM or wholesale specifications, arrange sample communication, improve website content, maintain site security, measure website performance, and comply with business or legal obligations.

Where privacy law requires a legal basis, we rely on the basis that fits the interaction, such as responding to your request before a business order, supporting an existing business relationship, operating and securing the website, complying with legal obligations, or asking for consent where consent is required for optional processing.

Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential site operation, security, form functionality, analytics, and user experience improvements. You can usually control cookies through your browser settings. Disabling cookies may affect some website features or form behavior.

Third-Party Services

The website may load or communicate with service providers used for hosting, content delivery, security, form delivery, email handling, analytics, anti-spam checks, fonts, maps, avatars, or embedded functionality. For example, when a page loads third-party font or avatar resources, those providers may receive technical request data such as your IP address, browser details, and the page URL requested.

How We Share Information

We do not sell personal information. We may share information with trusted service providers that help us operate the website, host content, deliver email or form messages, prevent spam, analyze site performance, or support customer communication. We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, or security of our business, customers, or website.

International Business Communication

Because MATSUOPRO serves international B2B customers, your inquiry information may be processed or reviewed in countries or regions outside your own. Inquiry details may be used for cross-border quotation, manufacturing, logistics, and customer communication purposes.

Data Retention

We keep inquiry and business communication records only as long as reasonably necessary for quotation follow-up, sample development, order support, recordkeeping, dispute prevention, and legal or tax obligations. Retention periods may vary depending on the type of communication and business relationship.

Security

We use reasonable technical and organizational measures to protect submitted information. However, no website, email system, or internet transmission is completely secure. Please avoid sending highly sensitive information through general website forms unless we specifically request it through an appropriate channel.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding personal information we hold about you. You may also request that we stop using your contact details for non-essential business follow-up.

Children’s Privacy

This website is intended for business and professional use. It is not directed to children, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Continued use of the website after changes are posted means the updated policy applies to future interactions.